Returns & Exchanges
At Doors-Ireland, we want you to be completely satisfied with your purchase. If your new door or hardware doesn't meet your expectations, you can return your items within 30 days of delivery provided they are in their original, uninstalled condition.
Return Process
- 1.Initiate Your Return
Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Carefully repackage the door or accessories in their original protective packaging to ensure they are not damaged during transit.
- 3.Arrange Collection
Due to the size and weight of our products, we will coordinate with our specialized couriers to schedule a convenient pickup time from your location.
- 4.Quality Inspection & Refund
Once our warehouse team inspects the returned items for damage, we will process your refund to your original payment method within 5-7 business days.